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Purchase and Delivery General Business Rules.
You enjoy full guarantee of satisfaction.

Despite thorough quality control at production, defects in material and handwork can not be fully ruled out. Such items will be replaced by us.

All articles sent by us will be new articles. Since leather goods are a natural product, colour shades may differ from the picture shown. Also, small marks are only the proof of real leather.

Delivery is done only against advance payment.

The above information is also applicable to articles other than leather. All stones and gems are natural products and, thus, may vary in shade.

Please consider 10 to 15 days time for delivery. If the article is not in stock, the delivery may take place by more than 4 weeks. In such case you are free to cancel the order.

All articles sent will be well packed and insured.
Handling Cost :
As actual by courier within India

Cost of delivery to other countries required to be found out when needed.
Please note the handling cost would be added to the price/s of the items.

The large majority of our orders are shipped within 3 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item. We are committed to delivering your order accurately, in good condition, and always on time.

As mentioned above, we ship most items within 3-5 working days of the order. However in some cases, we may take longer, up to 45 working days, to ship the order depending upon the nature of the order and the volume. In the unlikely event that we are not able to ship your order within scheduled working days of the order, you are free to cancel the same order. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.

We ship on all week days (Monday to Saturday), excluding public holidays

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies

While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us at the email address provided in our ‘feedback’ section. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations

In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/net banking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the

In India, any exchange should be made within 3 days. Returned parcels should include a note indicating the desired changes as well as a copy of the delivery document.
For the renewed article, a new delivery amount of rupees/dollar will be charged. This amount has to go to Bank directly.

Parcels without postage will not be accepted.

We cordially welcome you to join in our valuable, respectable Customers Team!
We invite you to kindly place your valuable orders!
We promise you our best service as always.

  India Office
Krishna Gupta Fashion
Arjun Enterprises
"Gupta Kuthi"
213 Rashbehari Avenue
Phone :(0091)98 31 22 51 12, 99 03 82 08 79
Permanent Resident Address (in India)
"Gupta Kuthi"
213 Rashbehari Avenue
Phones /Fax: 2440-4319,2460-3060

Krishna Gupta
Indian Overseas Bank
A/c No. 001301000025144
Branch - Ballygunge

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